• Telephone hotline for our customers and partners
  
  
• Support for after-sales engineers
  
  
• Assistance with regard to all device and system-specific questions, such as
  - operation
  - fault isolation
  - programming
  and much more
  
  
• Remote maintenance of systems via modem
  
  
• Administration of product-specific information and findings
  
  
• Drawing up and distribution of service and applications information.